Air travel can be a challenging experience for even the most able passengers. The process of getting across an airport and through a flight can be even more difficult for passengers with disabilities. The good news is that there are a number of legal protections and conveniences in place for air travelers regardless of personal ability. If you or a loved one will be traveling by air soon, here are a few steps that you can take to ensure a safer and more comfortable journey through the friendly skies. The right steps now can save you a lot of hassle down the road.

Plan and Book in Advance

One of the easiest ways to support a more pleasant travel experience is to plan your trip well in advance. Booking your trip with plenty of time to spare will give you ample opportunity to notify the airline of any assistance or extra accommodations that you will need. It is prudent to reach out to a customer service representative with the airline to flag your account with the appropriate documentation as soon as possible after booking.

Understand Your Rights

Empowering yourself with the knowledge of your rights as a disabled person is an essential step to take before arriving at an airport. Key among these rights is the Air Carrier Access Act (ACAA). This piece of legislation addresses the particular challenges faced by air passengers with disabilities and guarantees that accommodations are made to ensure that they are not discriminated against.

The ACAA grants civil rights protections to people with disabilities, ensuring they have equal access to air travel services. It prohibits discrimination by airlines based on disabilities and mandates accommodations for mobility aids, service animals, and accessibility assistance during air travel. Be sure to familiarize yourself with the laws and accommodations in other countries if your travels take you overseas.

Request Assistance in Advance

Airports are designed to accommodate people of all abilities. Be sure to request wheelchair assistance if you know that you or a loved one will have difficulty walking the long distances across an airport. You can often request this assistance in advance. Learning to be proactive about requesting assistance is a good life skill to have as a disabled person or as a family member of somebody with a disability.

Arrive Early

Regardless of your abilities, it is always a good idea to allow ample time for check-in and to go through security. Travelers with disabilities will also want to arrive early enough to take advantage of any special arrangements that have been made for extra assistance. The airline’s customer service staff should be able to inform you about their policies and when you should check in for extra assistance. Do not be hesitant to be vocal about your needs.

Pack Essential Medications

Traveling with a disability often means that you may need to bring certain medications and supplies to address your unique needs. You should always pack these essential items in your carry-on luggage, and not in your checked baggage, so that you do not risk potential delays or losses. Be sure to also bring any relevant documentation from your physician to avoid unnecessary questioning when going through security or boarding the airplane.

Research Security Procedures

The Transportation Security Administration (TSA) works together with area airports to provide a smooth process for those air travelers with disabilities. You can learn about these accommodations through the TSA directly or by contacting your specific airport authorities to learn about security procedures for travelers with disabilities.

For example, passengers can request the help of a support specialist, a trained TSA agent who is knowledgeable about working with passengers with special needs. You may also want to consider joining the TSA’s STEP program, a free service that allows U.S. citizens to register international travel plans for safety updates and assistance abroad.

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Notify the Flight Attendants

One of the jobs of a flight attendant is to ensure a comfortable travel experience. Looping them into your specific needs as you’re boarding will ensure that they are there to provide guidance, answer questions, and help with cumbersome tasks such as stowing your carry-on items. Lean on them for support and you will experience a more pleasant flight.

Be Prepared

Even the best laid plans can go awry when you are dealing with air travel. While you cannot prevent all emergencies, taking the time to familiarize yourself with the aircraft’s safety procedures will arm you with crucial knowledge in the event of the unexpected. This is also a good time to discuss any specific requirements related to the disability with the flight attendants.

Do you have any experience traveling with disabilities? Any tips to share? Tell us about it in the comments below! 

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